Faculty team

UPM

UPM
Isaac Lemus Aguilar
Programme Coordinator
Programme Professor
Strategic Analysis of Business Decisions

Academic Background

Isaac has a PhD in Management and Economics from the Politecnico di Milano (Italy) and a European Doctorate in Industrial Management from Universidad Politécnica de Madrid (Spain). He completed his Masters in Strategic Project Management at Heriot-Watt University (UK) and the Politecnico di Milano (Italy), as well as a Master in Administration from Umea University (Sweden). He has undergraduate studies in Computer Systems and Administration, as well as a minor in International Business from Tecnológico de Monterrey (Mexico). He has also completed stays and academic courses at ESADE Business School, Copenhagen Business School, University of Utrecht and University of Central Lancashire.

Professional Experience

Isaac is Professor of Innovation and Project Management at the University of Sussex (UK), as well as Professor of Strategy, Innovation and Economics at Universidad Politécnica de Madrid. He has been Professor of Business Process Management and Business Games at Politecnico di Milano and Professor of Strategic Consulting at Tecnológico de Monterrey. Before his academic career, Isaac was Director of Strategic Projects within the Mexican Tax Agency and Business Consultant at KPMG and Everis. He was also Vice President within the Erasmus Mundus Association. He is a member of the Associated Academic Committee of the ISPIM – International Society of Professionals in Innovation Management, and the Panel of Experts in High Technological Skills for the Creation of New Jobs and Services at the European Commission and member of the Global Network of Mexican Talents in Spain. He has published his research in various indexed academic journals and has given conferences, workshops and talks both in forums and in companies worldwide.

UPM
Ebru Susur
Master Thesis Coordinator
Programme Professor

Academic Background

Dr Ebru Susur received her PhD Degrees in Industrial Management from Universidad Politécnica de Madrid and in Management, Economics and Industrial Engineering from Politecnico di Milano. Her research interests are centred on transition studies and business models related to circular economy and digitalization.

Professional Experience

Dr Ebru Susur works as Assistant Professor in Innovation Studies at Universidad Politécnica de Madrid. She has a sound experience in teaching and supervision at undergraduate and postgraduate levels on key topics like innovation management, research methodology, sustainability transitions, circular economy, industrial ecosystem development, sustainable operations management, and industrial consultancy.

Besides her academic experience, Dr Ebru Susur undertook a variety of international projects in multi-national teams during her professional career. She worked as a qualified consultant and engineer on European Union environmental approximation studies and sustainable development for developing countries.

UPM
Álvaro García Sánchez
Programme Professor
Complexity and Networks: Business in an Interconnected World

Academic Background

Dr. Álvaro García Sánchez is a professor at the ETSI Industriales, Universidad Politécnica de Madrid (UPM) in Spain. He obtained his degree in Industrial Engineering and his PhD from this same university. His main area of interest is Prescriptive Analytics for improving complex systems (especially in Supply Chain).

Professional experience

Over the last 20 years, Dr. García has offered consulting and training services for a wide range of companies. In 2011, he funded baobab soluciones, where he is currently working full time. Dr. Garcia’s teaching activities benefit from his experience gathered working with real world problems and, reciprocally, his activity as a practitioner is highly enriched thanks to his very close contact to the academic community and the top world research.

UPM
Luis Pita-Romero
Programme Professor
Complexity and Networks: Business in an Interconnected World

Academic Background

Mr. Luis Pita-Romero is a Graduated Industrial Engineer (GITI-UPM). He also has a Master´s in Industrial Organization (UPM).

Professional Experience

Mr. Pita-Romero works as a Project Manager in fields related to Data Science and Operational Research since 2015. He has applied his knowledge to sectors such as oil and gas, utilities, telecommunications, banking and logistics. He has collaborated as a guest speaker in working groups such as Smartlogistics@IB CYTED 2018.

UPM
Laura Reyero
Programme Professor
Industrial and International Marketing

Academic Background

Mrs. Laura Reyero holds a PhD in Economy (UEM), with specialization in Marketing. She also holds an MBA (IE) and a BA in Economics and Business Administration (UCM)

She is a marketing and sales professor at UPM, ESCP, IE and UEM.

Her main Teaching assigments focus in strategic marketing, international marketing, marketing fundamentals, branding, political marketing and sales strategies.

Mrs. Reyero has written and published several papers and a book on political marketing 3.0

Professional Experience

 Mrs. Laura Reyero has a long experience as a marketing and sales manager in different companies such as Unilever, Karft Foods, Colgate, LIG and Altadis.

She is a founding partner of the strategic marketing consultancy EMK, from which she has worked for Telefónica, UNICEF, SelfBank, Globalia (PEPEPHONE), etc.

She has been part of several steering committees and has experience in international projects

Her work experience makes her classes very oriented to the marketing implementation.

UPM
Ramón Fisac
Programme Professor
SME Management

Academic Background

Ramon holds a MSc in Industrial  Engineering and a PhD in Industrial Engineering (Universidad Politécnica de Madrid). He is also Master in Gastronomic Tourism from the Basque Culinary Center.

Since 2013, he has been lecturing for postgraduate programs in different Universities and Business schools, such as, ESCP Europe, Universidad Politecnica de Madrid,  Universidad Carlos III de Madrid or Universidad Pontificia de Comillas.

Professional Experience

He started his professional career in Sustainability as a consultant on energy efficiency. He carried out different studies for international companies in the industrial sector.

He worked as an Assistant Professor at UPM for 6 years. He was invited as a visiting researcher at the Miller Center for Social Entrepreneurship in Santa Clara University (California, U.S.A.).

For three years he worked as a sustainability analyst at ACCIONA, where he designed and implemented the Corporate Training Program on Sustainability and participated in strategic projects to implement the company’s Sustainability Master Plan. Currently he develops sustainability projects as a freelancer consultant in the tourism and gastronomy sector.

UPM
José Moreno Pérez
Programme Professor
Financial and Managerial Accounting

Academic background

Mr. Moreno holds the title of Industrial Engineer (UPM), with specialization in Industrial Organization. He has been a professor at the Industrial Engineering School of Madrid (UPM), teaching the following subjects: Business Management, Accounting and Finance, Entrepreneurship and Business Leadership. He is also teaching the subject Financial and Management Accounting since the first Edition of the IMIM and ME3 Master Courses.

Professional experience

Mr. Moreno has extensive experience in business management, holding management positions in a variety of sectors: manufacturing, consulting, financial institutions and SMEs. This experience has been an important complement to his teaching activity.

UPM
Luis Ignacio Ballesteros
Programme Professor

Academic Background
Industrial Engineer who holds a PhD from the Universidad Politécnica de Madrid, Master’s degree in the Psychology of human behavior, Master´s degree in Coaching and Practitioner in Neuro-Linguistic Programming. His research fields of interest are the development of project management personal competences, such as leadership and communication that apply to project success.

Professional Experience
Luis has broad experience in Human Performance, working for several engineering companies and he is Assistant Professor of Engineering Projects at Universidad Politécnica de Madrid. Luis is Professional Coach (PCC) and a member of the Project Management and Quality Research Group.

UPM
Eduardo Caro Huertas
Programme Professor
Statistics and Data Analytics: from Big Data to Good Decisions

Academic Background

Mr. Eduardo Caro received the Electrical Engineering degree from the Universidad Politécnica de Cataluña, (Spain, 2007); and the Ph.D. degree in the Universidad de Castilla-La Mancha, (Spain, 2011).

Professional Experience

Mr. Eduardo Caro is currently an assistant professor at the Universidad Politécnica de Madrid, Madrid, Spain. He has been teaching Statistics from 2011. His research interests include power system estimation, optimization, and electricity load forecasting.

HWU-Edinburgh

HWU-Edinburgh
Umit Bititci
Programme Professor
Measuring and Managing Performance

Academic Background

Since the start of his academic career in 1987, Umit‘s research has focused on performance measurement and management that was funded through over 60 national and international research and knowledge exchange projects (with total funds exceeding £20m) resulting in over 90 widely cited academic journal and over 140 conference publications. His book entitled Managing Business Performance: the Science and the Art has received 5-star reviews from various practitioners.

Professional Experience

Umit is the Professor of Business Performance and the Deputy Executive Dean of the Edinburgh Business School at Heriot Watt University, Edinburgh, Scotland. In the past he was the Director of Strathclyde Institute for Operations Management and the Professor of Technology and Enterprise Management at the University of Strathclyde. He also served as the Chairman of IFIP’s Working Group on Advanced Production Management Systems, the Vice Chairman of the Institute of Operations Management and also as founding member of the Scottish Manufacturing Advisory Board.

Umit‘s work resulted in the development of a number of research centres, including Centre for Strategic Manufacturing (1996), CompetitiveScotland.com (2000) and Centre for Business Process Outsourcing (2004) leading to the development of the Strathclyde Institute for Operations Management (2007) which is a multidisciplinary institute across Engineering, Business and Social Sciences faculties of the University.

HWU-Edinburgh
Agnessa Spanellis
Programme Professor
Systems Thinking & Analysis

Academic Background

Dr. Agnessa Spanellis is an Assistant Professor of Information Systems Management and a member of the Research Centre for Logistics and Sustainability, one of the four new research centres in the school, leading research on gamification for sustainable development.

Professional Experience

The theme throughout her research work is gamification. Her research is focused on gamification as a new approach that can transform working practices in an organisation, e.g. by helping companies to transform into learning organisations and become more innovative. In particular, Agnessa is interested in exploring the intersection between gamification and my other areas of expertise, i.e. innovation, innovation management, knowledge management, operations management, performance management, organisational learning, and technology-enabled change and innovation. Her other major area of interest includes exploring how gamification can improve social and environmental sustainability, especially in more deprived and impoverished communities in developing counties. One of the most recent projects in this area includes developing a gamified communicative strategy for indigenous communities in Colombia during COVID-19 pandemic. Currently, Agnessa is working on developing a gamified training system for the evacuation during a volcanic eruption in Indonesia, and a gamified communicative strategy to address infodemic and fake news issues in impoverished communities in Brazil. She has recently published a book called Transforming Society and Organizations through Gamification.

HWU-Edinburgh
Christine Rutherford
Programme Professor
Operations Management
Business Analytics

Academic background

Dr Christine Rutherford is Director of Learning and Teaching and Associate Professor in Supply Chain Management at Heriot Watt University. She completed her PhD in Physical Chemistry at Hull University(UK), her Executive MSc Logistics & Supply Chain Management at Cranfield School of Management (UK), her MSc in Physical Chemistry and her BSc (Hons) in Applied Chemistry at the University of Natal (South Africa).

Professional experience

Prior to joining Heriot-Watt Dr Christine Rutherford spent 7 years teaching at the Cranfield School of Management following a career as a commissioned officer in the Royal Air Force. Since joining Heriot-Watt she has held visiting positions at the Copenhagen Business School (CBS), the Technical University of Hamburg-Harburg (TUHH) and BVL University in Bremen. Since 2017 she has worked closely with the Kuehne Foundation to support and advise their Global Logistics Education Programme which aims to increase accessibility and improve the quality of logistics higher education in developing countries. To date she has provided training and support to logistics academics in Kyrgyzstan, Ethiopia, Kenya, Rwanda and Nigeria.

Her research and consultancy work is industry based and focused on solving supply chain and logistics problems, particularly in the areas of supply chain design, demand planning, and inventory management strategy. She takes a predominantly quantitative and analytical approach to designing optimal solutions that are both practical for the organization and theoretically robust. Most recently, for example, she led a 3 year KTP project with the Scottish National Blood Transfusion Service (SNBTS) to design a resilient and integrated blood supply chain in Scotland. Her work is published in national and international conference and practitioner journals.

HWU-Edinburgh
Lakshman Wimalasena
Programme Professor
Human Resource Management / Managing Diversity in Business

Academic Background

Since the start of his academic career in 1987, Umit‘s research has focused on performance measurement and management that was funded through over 60 national and international research and knowledge exchange projects (with total funds exceeding £20m) resulting in over 90 widely cited academic journal and over 140 conference publications. His book entitled Managing Business Performance: the Science and the Art has received 5-star reviews from various practitioners.

Professional Experience

Umit is the Professor of Business Performance and the Deputy Executive Dean of the Edinburgh Business School at Heriot Watt University, Edinburgh, Scotland. In the past he was the Director of Strathclyde Institute for Operations Management and the Professor of Technology and Enterprise Management at the University of Strathclyde. He also served as the Chairman of IFIP’s Working Group on Advanced Production Management Systems, the Vice Chairman of the Institute of Operations Management and also as founding member of the Scottish Manufacturing Advisory Board.

Umit‘s work resulted in the development of a number of research centres, including Centre for Strategic Manufacturing (1996), CompetitiveScotland.com (2000) and Centre for Business Process Outsourcing (2004) leading to the development of the Strathclyde Institute for Operations Management (2007) which is a multidisciplinary institute across Engineering, Business and Social Sciences faculties of the University.

HWU-Edinburgh
Shai Davidov
Programme Professor
Project Management

Academic Background

Dr. Agnessa Spanellis is an Assistant Professor of Information Systems Management and a member of the Research Centre for Logistics and Sustainability, one of the four new research centres in the school, leading research on gamification for sustainable development.

Professional Experience

The theme throughout her research work is gamification. Her research is focused on gamification as a new approach that can transform working practices in an organisation, e.g. by helping companies to transform into learning organisations and become more innovative. In particular, Agnessa is interested in exploring the intersection between gamification and my other areas of expertise, i.e. innovation, innovation management, knowledge management, operations management, performance management, organisational learning, and technology-enabled change and innovation. Her other major area of interest includes exploring how gamification can improve social and environmental sustainability, especially in more deprived and impoverished communities in developing counties. One of the most recent projects in this area includes developing a gamified communicative strategy for indigenous communities in Colombia during COVID-19 pandemic. Currently, Agnessa is working on developing a gamified training system for the evacuation during a volcanic eruption in Indonesia, and a gamified communicative strategy to address infodemic and fake news issues in impoverished communities in Brazil. She has recently published a book called Transforming Society and Organizations through Gamification.

HWU-DUBAI

HWU-DUBAI
Shereen Nassar
Programme Professor

Academic Background

She obtained her doctorate degree in the impact of advanced tracking technology using Radio Frequency Identification (RFID) applications in attaining sustainable supply chain competitive advantage in 2012 from Bath University, UK. She  was recently featured in the Logistics Middle East Magazine.

Professional Experience

She is the global Director of Logistics Studies & the Director of MSc Logistics & Supply Chain Management Programme  at Heriot-Watt University Dubai. Prior to her appointment at Heriot-Watt University in 2016, she has had two years of experience in one of the UAE Academic institutions in which she was the director of both undergraduate and postgraduate Logistics and Supply Chain Management Programme. In 2014, she was invited as a visiting scholar at the Logistics Research Centre, at Heriot-Watt University, Edinburgh. Her main research interest is sustainability and supply chain resilience. She has published several research papers and book chapters in areas such as automotive recall risk and social sustainable supply chain performance, sustainable maritime logistics, supply chain information security, and contemporary disruptive business applications of blockchain technology.  She also published a number of articles in which she shared her business insights in well-regarded industry magazines in the field of logistics and supply chain.  She has developed extensive international teaching experience across the UK and MENA region. She is regularly invited as keynote speaker and panelist in industry events.

HWU-DUBAI
Michael Stockdale
Programme Professor

Academic Background

Holding a Master’s Degree from the University of Cumbria, Michaels expertise is highly regarded in academia as well as the business world, being in high demand as a retained lecturer at several GCC Universities and a well-known speaker at various logistics and supply chain conferences.

Professional Experience

A specialist and a 30-year veteran in the global logistics and supply chain industry, Michael has particular experience and expertise in the GCC environments; developing commercial strategies, high performing teams, excellence in business capability, superior financial results, and world class logistics facilities.

Michael has worked extensively with large private and government organisations across the GCC, such as Abu Dhabi Ports, Emirates Transport, Al Futtaim, Al Faisaliah and the Savola Group, and with 3PLs such as Tibbett & Britten and Exel, driving sustained growth for the organisations, and consistently delivering better-than-market financial results.

As a Director of a diverse portfolio of UAE and Australian organisations, such as B2C Logistics and the Australian Supply Chain and Logistics Institute, Michaels proficiency in supply chain is balanced with his expertise in overall organisational performance and sustainability; connecting strategy, commercial, human resources and operations.

HWU – Malaysia

HWU – Malaysia
Agnes Tan Siok Inn
Programme Professor

Academic Background

2004 – Master of Management
2001 – ICSA

Professional Experience

Ms Assistant Professor attached to Edinburgh Business School at Heriot-Watt University, Malaysia Campus. Her experience includes teaching, research, and academic administration in reputable Malaysian and UK Universities. Agnes lectures a range of courses in the discipline of management, human resource management and enterprise.

HWU – Malaysia
Dr Praveen Balakrishnan Nair
Programme Professor

Academic Background

2007-2010 – PhD Environmental Marketing
1998-2000 – MBA
1997-2000 – PG Diploma in Personnel Management
1996 -1997 – Diploma in Information Systems & Management
1994-1996 – M.Com
1991-1994 – B.Com

Professional Experience

Associate Professor attached to Edinburgh Business School at Heriot-Watt University, Malaysia Campus. Praveen holds three postgraduate qualifications in different disciplines of management and an earned PhD, equipping him to bring in multidisciplinary perspectives of business issues to the classroom. His experience includes teaching, research, and academic administration in reputable Australian, Malaysian and UK Universities. Praveen lectures a range of courses in the discipline of marketing and management. His research interests lie broadly in marketing and strategic management and currently the focus is on Sustainable business practices, Triple Bottom Line, Social Entrepreneurship and Business model innovation. He strives to ensure that his students are molded holistically to be industry and society ready. Dr Praveen is an HRDF certified Trainer in Malaysia.

TEC

ITESM (TEC)
Gerardo Velasco
IMIM Local coordinator

Academic Background

Gerardo Velasco Gutiérrez obtained a professional degree in Chemical and Systems Engineering, his academic training includes a Master’s Degree in Finance and a Certificate in Socioeconomic Evaluation of projects, at Tecnológico de Monterrey, a Master’s Degree in Research in Administrative Sciences and a Doctorate in Creation Companies from the Autonomous University of Barcelona.

Professional Experience

He is currently Director of the Master in Engineering Management, at the ITESM School of Engineering and Sciences. He has also been responsible for several regional development studies. He has been regional coordinator of the Trust “Center for Studies for the Preparation and Evaluation of Projects” (CEPEP) of BANOBRAS, where he was responsible for coordinating the evaluation of more than 165 investment projects.

Coordinator of the Learning and Innovation Loans project led by the World Bank, coordinator of the National Fisheries Plan in the Pacific region. During 2008, 2009, 2010, 2011 and 2012, correction of the operating rules of said programs to align and establish consistency with the MIR’s (matrix of indicators).

Co-Evaluator of 4 Federal programs for SAGARPA reflected in Logical framework matrices as well as the review and improvement of their operating rules.Coordinator of the elaboration of 48 Logical Framework matrices for the FAO-SAGARPA project, in terms of rural development. Definition of the standards and processes of the Quality system of the productive assets programs. In 12 states of the republic. He is currently the director of the project for the creation of the Investment Unit for the Government of the State of Nuevo León. He belongs to the councils of the following groups: Glaucoma Institute, XPLORADN, CREATOX, Nuevo León Council, and was a regular advisor of the Economic and Social Council for Competitiveness of the State of Jalisco.

He is currently president of the Anti-Corruption Commission of the Municipality of Zapopan.

ITESM (TEC)
Eduardo Castañarez Márquez
Programme Professor

Doctor in Project Engineering (UPC).

Master of Science with a specialty in Quality and Productivity Systems (ITESM, Campus Monterrey).

Civil Engineer (ITESM, Monterrey Campus).

Specialist in the area of ​​Construction Administration. Teacher, consultant, instructor and lecturer on various topics such as:

– Strategic planning

– Innovation in construction

– Quality of construction processes

– Post-sale and customer satisfaction

– Diagnosis and organizational restructuring

ITESM (TEC)
Araceli Zavala Martínez
Programme Professor

Academic Background

Araceli Zavala obtained a PhD. In Engineering Management from Stevens Institute of Technology, where she was recognized for writing the best doctoral thesis of the 2020 generation and the best scientific publication in 2019 awarded by the School of Systems and Enterprises. Her research focuses on supply chain resilience, analytics, and data visualization. Also, she holds a Bachelor’s in Industrial Engineering from the Institute Tecnologico de Morelia and a Master of Science degree in Quality and Productivity from the Tecnologico de Monterrey.

Professional Experience

She has worked since 2005 at the Industrial Engineering department at ITESM Campus Guadalajara as full-time professor teaching both undergraduate and graduate courses related to the area of Statistics, Operations Research and Supply Chain mainly. As a result of her work, she has been a consultant for several small and big companies in Mexico such as Pernord Ricard, Arca Continental, and others. Before working as a professor, she worked as General Manager at a textile Distribution Center and Operation Manager.

Araceli collaborated as a professor for the graduate program of Engineering Management at Stevens Institute of Technology for two years (2016-2018). She worked and did research at the Systems Engineering Research Center (SERC) focusing on understanding what makes systems engineers effective. Finally, she has been reviewer of several journals.

ITESM (TEC)
Agustín Pérez-Araos
Programme Professor

Academic Background

Agustin Perez-Araos obtained a PhD in Industrial Engineering froma the University of Manchester. He also has a MSc in Manufacturing Systems with Speciality in Computer Integrated Manufacturing and a BSc in Industrial and Systems Engineering, both from Institut° Tecnologico de Monterrey.

Professional Experience

He is currently the Industrial Engineering Department Industry-Academy Projects Coordinator in ITESM Campus Guadalajara. He has been the leader in several projects such as Continuous Improvement Diagnosis in SASA SA de C.V. and in the Hoshin Kanri implementation in WTC in confianza.

In Tecnológico de Monterrey, he has also directed the Industrial Engineering Department and the Manufacturing Systems Centre. From 1995 to 1998 he was the research assistant in campus Guadalajara. As professor, he has taught in three levels: postgraduate, executive education and undergraduate. He was a visiting professor in the Total Energy Summer School in France and in The Nurtingen-Geislingen University in Germany.

ITESM (TEC)
Enrique Díaz de León
Programme Professor

MSc in Commercialization of Science and Technology, University of Texas and (2017)

PhD in Management Sciences Engineering (2001)

MSc in Systems Design Engineering, University of Waterloo, Canada (1997)

MSc in Electronic Engineering (1996)

Engineer in Electronics and Com (ITESM, 1989)

Research in technological innovation, entrepreneurship of new companies, venture capital SLP Technological Park Director.

Consultant in national and international companies. Shareholder and Chairman of the Board of the company Navegan Seguros.

ITESM (TEC)
María del Carmen Temblador Pérez
Programme Professor

Graduate of Tecnológico de Monterrey of the undergraduate program of Industrial and Systems Engineering and at Operations Research and Quality and Productivity Masters programs.

PhD at Texas Tech in Systems and Engineering Management.

Research areas: Process optimization through statistical techniques and applied concepts of systems theory for organizational improvement; Technical coordinator of Lean, Six Sigma and Operational Excellence programs.

From June 2016 to May 2018, she coordinates the efforts on SMARTec a Tecnológico de Monterrey initiative oriented to improve service, quality and/or cost efficiency. At 2020 she switched from Continuous Education Vicerrectory to the Department of Industrial Engineering at Monterrey Campus as professor.

ITESM (TEC)
Dagoberto Garza Núñez
Programme Professor

Academic Background

He obtained a doctorate in Industrial and Systems Engineering, major in Economic Decision Analysis from the Georgia Institute of Technology. He also has a MSc in Industrial and Systems Engineering, major in Quality Systems from Tecnologico de Monterrey and a major in Manufacturing Systems from the Georgia Institute of Technology. He also counts with a Bs in Industrial and Systems Engineering from Tecnologico de Monterrey.

Professional Experience

He is consultant and partner of Red de Consultoria Nueve since 2017. In TecSalud, he was he was the Cardiology and Traumatology Service Line Director from 2016 to 2017, Paramedic and Operation Director for five years and Supply Chain Director from 2008 to 2012.

He counts with publications in several journals such as The International Journal of Production Economics and The International Journal of Production Research.

He is currently professor in the Industrial and Systems Department in Tecnologico de Monterrey.

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